Privacy Policy

Last Updated: May 19, 2024

Joel Brown and the Influential Coach program, operated by MindStrong Training LLP (“Influential Coach,” “us,” “we,” or “our”), thank you for visiting our online resources. We use the words “you” and “your” to mean you, the reader, and other visitors to our online resources who are, in all cases, over the age of 18. This privacy statement (“this statement,” “this privacy statement,” or “our statement”) informs you about the types of personal information we collect, how we use it, who we share it with, and how we protect it.

WHO WE ARE

Influential Coach is an online coaching education and training program operated by Joel Brown under MindStrong Training LLP. For residents from the GDPR Jurisdictions, as defined below, and some US state privacy laws, Influential Coach is the data controller responsible for your personal data.

WHO WE COLLECT PERSONAL INFORMATION FROM

We may collect personal information from the following groups: visitors to our online resources, our customers, current members of our workforce, job applicants, and third-party vendors and business partners.

WHAT WE COLLECT

There are two types of information that we obtain from you online and then store and use: (i) non-personal information that’s collected automatically from each visitor, such as your device operating system; and (ii) personal information that you voluntarily provide to us or that is collected automatically.

Voluntarily Submitted Information: If you participate in certain activities via our online resources, you may be asked to provide us with information about yourself. This includes identifiers (such as your name, email address, physical address, and phone number), professional information (such as the business you are in), and financial account information (such as your credit card information). We do not sell, rent, or trade voluntarily submitted personal information with third parties.

Automatically Collected Information: When you visit our online resources, basic information is passively collected through your web browser via use of tracking technologies, such as cookies. This information includes your IP address, browser type, operating system, the date and time and length of your visit, the pages visited, and the links clicked.

HOW WE USE YOUR INFORMATION

We use the information we collect from and about you for a variety of business purposes, including:

To provide the services you request.
To manage your account.
To personalize your experience.
To improve our website and services.
To process transactions.
To improve customer service.
To administer contests, promotions, surveys, or other site features.
To send periodic emails about services updates or your orders.
To protect the security or integrity of our services and our business.

WHEN/WHO WE SHARE PERSONAL INFORMATION WITH

We use voluntarily provided personal information to respond to your inquiries and provide you with the services you have requested. We do not sell or rent your personal information to third-party data vendors or marketing companies. We may share your information with:

Affiliates within our family of companies.
Government authorities and other third parties when compelled to do so by law.
Third-party vendors and business partners who provide services on our behalf.

EMAIL COMMUNICATIONS, NEWSLETTERS, AND MARKETING

We may use your personal data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving these communications by following the unsubscribe link or instructions provided in any email we send or by contacting us.

PAYMENTS

We may use third-party services for payment processing (e.g., payment processors). We do not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their privacy policies.

YOUR RIGHTS AND OPTIONS

You may have to provide personal information to enjoy most of the features of our online resources. You can opt out of certain activities like newsletters and announcements. Residents of jurisdictions with specific data protection laws, such as GDPR Jurisdictions and the United States, have certain additional rights.

CHILDREN’S PRIVACY

We do not intend for our online resources to be used by children under the age of 18. If we become aware that anyone under the age of 18 has submitted personal information to our online resources, we will delete that information and will not use it for any purpose whatsoever.

HOW WE PROTECT COLLECTED PERSONAL INFORMATION

We take reasonable security precautions to protect your personal information provided to our online resources. However, we cannot guarantee that your information will be free from unauthorized access or that loss, misuse, destruction, or alteration will not occur.

THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

When we collect personal information from California residents, we become subject to the California Consumer Privacy Act (CCPA). If you are a California resident, you have the right to request access to and deletion of your personal information. To exercise your rights under California law, contact us at mindstrongtraining@gmail.com.

THE EU GENERAL DATA PROTECTION REGULATION (GDPR)

For visitors and users of our online resources while they were in a GDPR Jurisdiction, you have rights under the GDPR, including transparency, access, correction, deletion, and more. If you would like to exercise any of these rights, please contact mindstrongtraining@gmail.com.

CHANGES TO THIS PRIVACY STATEMENT

This privacy statement was drafted on May 19, 2024, and is effective as of this date. We reserve the right to change or update this statement from time to time. Please check our online resources periodically for such changes.

CONTACTING US

If you have questions about our privacy statement or privacy practices, please contact us at:

MindStrong Training LLP
Attn: Legal & Compliance Department
mindstrongtraining@gmail.com